In addition to their activities as Class Underwriters, Senior Underwriters often have broader
strategic roles in their managing agencies and syndicates.
Key Result Area and Main Activities
Competencies Required
Please click on the links below to see an expanded view of the competencies
Says or does things without considering their effect on others
Makes political blunders
Acts solely out of a need for the approval of others
Standard
Adapts influencing style and approach as appropriate to the audience and situation
Presents complex arguments in an effective way
Modifies own behaviour / dress / language to make a particular impression on others, to help achieve a work-related objective
Strong
Establishes personal credibility and reputation in own organisation and the market
Seeks to negotiate "win/win" arrangements
Offers flexible alternatives that address the other party's interests
Approaches new challenges with a positive "can-do" attitude
Very Strong
Uses an extensive network effectively to influence
Builds behind the scene support for ideas
Understands the political forces within the Corporation of Lloyd's and the market, and manages the ongoing alliances, rivalries and other power relationships
Leaves colleagues to sort out difficult situations on their own
Unsympathetic
Offends others, makes them "close up"
Habitually misreads others' behaviour or intentions
Standard
Personable; able to develop rapport easily with others
Listens "responsively" - is easy to talk to
Keeps colleagues informed, clear and up-to-date
Collaborates enthusiastically and effectively with colleagues
Strong
Meets regularly with colleagues and clients in order to develop relationships
Demonstrates understanding of the other person's point of view
Commits to the managing agency's overall objectives rather than own departmental interests
Very Strong
Develops and maintains an extensive range of mutually beneficial relationships both inside and outside the market
Works cooperatively as a member of the senior management team - demonstrating respect for colleagues' contributions and a willingness to learn from them
Evaluate organisation's needs in light of the market and strategic intentions
Seek/achieve competitive edge
Consult and question colleagues and external providers
Take a holistic view of the managing agency and its syndicate(s) in the context of Lloyd's / the wider insurance market
Business Development
Identify and pursue new business leads in line with the business plan
Retain existing business (clients and volumes)
Maintain competitive position in the market
Develop and implement plans for sustainable business growth
Acquisition and Maintenance of Resources
Acquire, nurture and maintain capital
Plan and budget resource needs
Recruit, train and develop specialist staff
Maximise the use of IT to support customer service and business development
Develop partnerships with external service providers
Effective Business Relationships
Build robust, long-term, mutually beneficial relationships with clients, capital providers, rating agencies, Corporation of Lloyd's and other stakeholders that endure throughout the business cycle
Deliver satisfactory service to business counterparties
Maximising Profitable Returns from Capital
Develop plans and tactics for balancing the book, deploying capital effectively and enlarging business area
Balance risk, compliance and commercial considerations
Business Performance
Review, evaluate, analyse and benchmark
Assess quality and cost effectiveness of premium income
Set high standards for performance and hold people accountable for achieving them
Intellectual Leadership
Keep up-to-date on changes in the profession and champion best practice / actively undertake CPD
Recommend, give advice and build skills and capabilities of staff
